The short answer is we offer value, not cheap point of sale, but read on to get the whole picture.

A common question we get from our potential customers is “What is the difference between Sintel Systems POS and a national recognized brand such as Micros?” This is a very intelligent and smart question. After all our we are able to offer POS system at what seems to be cheap prices. The smart customers know that there must be a fundamental reason a system is cheaper than another. Most often cheaper POS systems are of lower quality or miss the needed service and support.

Sintel Systems does not provide cheap POS systems, but rather great value. How do we do this? Very simply. We focus on our customers.

• First, we don’t have a dedicated sales force. This means that we don’t have people whose sole responsibility is sales. Our staff is comprised of solely technical experts who actually understand POS and your business.  As our saying goes, “You sell it, you support it.” This means that it is very likely that the person selling you the system will also be the one training you. This allows our staff top concentrate on the long term relationship with each customer. The point of purchase is just the beginning of a long lasting relationship. Every customer becomes a friend.
• Second, we do not have an enormous advertising budget. We depend on a referral system where most of our clients are refereed to us on some shape or form.  This not only allows us to pass the savings onto our customers, but ensures that all our customers are satisfied.
• Third and most importantly, we are honest and reliable. We don’t burry our customers with hidden fees and long contracts.  So we are trusted and don’t need to deal with unhappy customers. Many firms assume that revenues generated by dishonest and deceptive practices outweigh the costs. We don’t believe in that and treat everyone as we would treat our own friends.

So we do not offer cheap point of sale systems, but rather a great value with excellent customer service. Our customers are relationships, not simply transactions. And this why Sintel Systems is your trusted source. We actually did a side-by-side comparison between us and point of sale systems you see advertised as Free.

Contact us at (855)POS-SALES or (855)767-7253 and experience the advantage you get when you come to Sintel Systems for your point of sale needs.

Part I: The Gelato Challenge

Sintel Systems has a long history of serving the frozen dessert industry. We have the fortune of working in some of the most delicious industries out there. We still love those frozen delights as much as we did when we were kids looking forward to the next gelato (I personally prefer sorbet), ice cream, or frozen yogurt and of course smoothies. While gaining the trust and relationship of new gelateria makes our business succeed, it gives another tastier benefit.

Gelato & Ice Cream POS System

Every time we come across the next gelateria to offer our point of sale POS system, we also get a taste of this rich and fruity delight. Can you find a better job to do? We are a professional, but fun cultured organization and like to allow our staff intellectual freedom. As we expanded into serving the San Francisco gelato industry, we set up a fun challenge. Instead of introducing our POS systems to the many gelato creameries in San Francisco, we decided to try each and rate them for taste.

Now given San Francisco’s rich Italian heritage we knew that we should be able to find many gelaterias (hopefully also sorbet) serving it up We’ll tell you the results of the challenge shortly, but we are very excited.

Lately, we’ve received a high number of calls from current and potential Frozen Yogurt business owners asking about Tare Weights. The main question is do I have to tare my software for frozen yogurt, or any other weighted item, in my state?

Frozen Yogurt POS Scale

Sure, we have a vast knowledge about computers, technology, point of sale systems and software, and the frozen yogurt industry. However, due to the rapid change in state legislatures, we cannot keep up with all 50 states. You would need to check with your local Department of Weights & Measurements offices for specifics to your state.

If you find out that you need to tare your cups, we can help! Our UP Restaurant software for Frozen Yogurt Point of Sale has made it easier than every to complete this in just a few simple steps.

The Step by Step Guide can be found here.

OR the quick guide found below:

Step 1: Go to Operation Management
Step 2: Go to Basic Settings, choose Other Settings sub menu, and choose System Codes Management.
Step 3: Scroll to “Tare”.
Step 4: Label the weight and enter the weight displayed on your scale when you put your cups on.
Step 5: Go to Menu Management and select your Frozen Yogurt menu item(s).
Step 6: Check the applicable Tare Weights (or Select All).
Step 7: Save and Exit Operation Management

If none of these were helpful enough, maybe a video would help? That can be found here.

Oh, and by the way, if you’re froyo shop is in California or New York, you have to tare your cups.

Restaurant POS is a powerful point of sale software that can be used to serve a variety of different types of business’s. The program is designed to be used as a touch screen system and is programmed to be as user friendly as possible. Here at Sintel Systems we pride ourselves is providing our customers with as much online resources as possible to help our customers learn how to use the software. As a part of our on going effort to teach our clients all of the ins and outs of this program, we have assembled a set of button descriptions which identify the various buttons on the POS Systems screen. These documents are put together in order to help our customers get the most out of their POS system experience and to ensure they have all of the support they need to get their business operating efficiently.

Frozen Yogurt POS Software - Point of Sale with Scale Integration Module

The following documents provide labels to the buttons you would normally see in the Restaurant POS touch screen menus. They provide you with descriptions about the functions these buttons provide to the end user.

POS MAIN MENU BUTTON DESCRIPTION

POS QUICK SERVE MENU BUTTON DESCRIPTION

POS GIFT CARD MENU BUTTON DESCRIPTION

POS OPERATION MENU BUTTON DESCRIPTION

POS OPERATION MENU CUSTOMER BUTTON DESCRIPTION

POS OPERATION SALES REPORT BUTTON DESCRIPTION

These guides can be used to help identify the menu buttons found when navigating the different menus in Restaurant POS. If you need further assistance our tech support department is available at 972-POS-TECH. Simply give us a call and a technician will be available to assist you with any of your questions.

Scale & Printer Connection Instructions

Connecting your scale and printer to a Sintel Systems Frozen Yogurt POS System is very easy to do. Just follow the instructions provided in the above PDF file and you will soon have both connected and ready for your day to day operations.

Scale & Printer Connection Instructions II

Once you have your adapters connected to the appropriate ports, follow the instructions provided in the PDF file above this paragraph to complete your installation process.

Sintel Systems is commited to providing our customers with a superior level of support. Our customers get access to dozens of online instructional videos demonstrating how to accomplish various tasks within the POS Software. We also provide over the phone technical support, dedicated to maintaining our high level of customer satisfaction and providing the very best POS support possible.

Where is the best place I can get a frozen yogurt scale calibration tool?

Here at Sintel Systems we are dedicated to providing support on hardware, software, and other services such as helping you keep your business operating at a high efficiency. One way to maintain a superior level of up time in frozen yogurt shops is to have your own Scale Calibration Tool available.  Scales need calibration every 12-18 months depending on their usage, some more frequently used scales can sometimes need calibration as frequently as every 3 months. Owning your own scale calibration tool will allow you to calibrate your unit whenever the need arises.

A single call to a local scale calibration service costs between $135-$160 for a visit. These weights literally pay for themselves after the first calibration! Avoid the hassle of waiting for a technician to come to your business and re-calibrate your scale yourself within minutes using this Scale Calibration Weight. You also eliminate any downtime you may have originally encountered just by having one of these calibration tools available to your frozen yogurt locations whenever the need arises.

Our complete POS Bundles which come with Support from Sintel Systems and these calibration weights are just another way that Sintel Systems can increase the value of your business by helping you find the products and services you need to keep moving forward. We are your one stop shop for all your POS Solution needs.

Sunday, May 20th, was a devastating day for Joplin and it’s residents. Open only for a couple weeks the CherryBerry Frozen Yogurt location in Joplin took a direct hit and is now part of the disaster scene. CCN’s iReport website shows footage from the security cameras at the Frozen Yogurt Shop. In the video you can clearly see the counter where the two POS Stations were installed.

Once the tornado hits, both terminals along with the rest of the store are swept away just before the cameras goes blank. Luckily there were no injuries to people inside the store. As for all the POS Equipment, if the 600lb frozen yogurt machines are no where to be found, I doubt any remains of the systems will be found either. To show your support you can also visit the Joplin CherryBerry Facebook Page.

Below is the video from CNN iReport:

The Frozen Yogurt Industry is quickly growing with more demand nationwide then any other time in it’s history. Customers are looking for variety with flavors one would never believe possible. Frozen Yogurt Shop owners are looking for ways to keeping up with the demand hunger for variety. With some stores accumulating lines as long as the eye can see, order processing becomes more and more important then ever. There is nothing worse then choosing your favorite variety of frozen yogurt and topping just to watch it melt as one stands in line waiting to pay. Frozen Yogurt POS (point of sale) has also evolved allowing for cashiers to process customers within seconds.

The Complete Systems ships to you ready for use. Peripherals include: Certified Ounce Scale, Auto-Kick Cash Drawer, High Speed Thermal Receipt Printer, Integrated Card Reader & Customer Display

Frozen Yogurt POS Systems using the UP Restaurant(TM) Point of Sale Software combines simple user interfaces with powerful business management tools. Not only does this allow for Frozen Yogurt business owners to simplify employee training, but also control their business with an easy-to-use software. UP Restaurant(TM) for Frozen Yogurt POS Systems features a simple, intuitive menu, which does not require hours of training, and has integrated payment processing, making transaction processing as easy as 1-2-3. Customer place Frozen Yogurt on the integrated ounce point of sale scales, cashiers ring up the product, and the customer makes payment. With this convenient tool Frozen Yogurt business owners can focus on what is most important: their business.

This Frozen Yogurt POS System includes a Built-In Printer, Card Reader, & Customer Display. Great for busy locations with minimal counter space.

UP Restaurant can be used in conjunction with our ASP (Application Service Provider) offering, giving you total control of your business wherever you may be, and has future enhancement features including Google Map Integration and online ordering. It does not matter whether the merchant might be a small rural diner, or a world-famous franchise location in any major city… UP Restaurant is the universal solution for all Frozen Yogurt businesses.

Find the package that’s right for you or call us to help you put together the right hardware, software, and support. Order gift cards, create coupons, special discounts, and loyalty programs to attract more customers.

It seems like the Frozen Yogurt Industry is not slowing anytime soon. Although it feels like Los Angeles is saturated, we are no way close.  As for the rest of the country, they are just catching up.

Frozen Yogurt & Ice Cream Shops must have the three most important criteria to open as described bellow:

1. LOCATION:  By far the most important.  The location must be exposed to morning, afternoon, and evening traffic.  Town centers and malls are a must, but more importantly the biggest money makers are near schools.  Specially when more then one school is within a near radius.
2. PRODUCT QUALITY:  More and more people are becoming experts in frozen yogurt and ice cream tasting. Competition is driven by exotic flavors and ice cream types such as ice caps, and slushies.   More then ice cream and frozen yogurt, excitement is driven by the various possible toppings.
3. POINT OF SALE SYSTEM: Now that you have provided the best product and the best location you are going to have to process all the customers.  A long line can discourage customers from entering your store and upset the ones who have to wait in line while their ice cream melts. It is imperative that the Point of Sale System used can handle customers and be able to process customers within seconds.  A point of sale system will weigh the customers cup, and process payment faster and more efficiently. Below you will find a perfect package: Frozen Yogurt POS or Ice Cream POS System .

100% of the counter can be cleaned.