restaurant
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Steak 'n Shake Stokes Its Franchise Business
A strategy to expand without significant capital expenditures has Steak 'n Shake franchising more aggressively. A recent Nation's Restaurant News (NRN) report on Steak 'n Shake's financial results notes that according to a 2014 annual report released by parent Biglari Holdings total earnings before income taxes fell nearly $2 million, to $26.5 million in 2014, from $28.4 million a year... -
Franchising Makes Expanding Easy As Achatz Handmade Pie
We love reading about how franchising can power growth for privately held companies. Any way you slice it, it's hard to imagine how the Achatz Handmade Pie Co. could establish 150 locations across the United States in the next five years without turning to franchising. Indeed, after 21 years the much-loved brand based in Michigan's Chesterfield Township has sold its... -
Franchisee Finds Partnership, Family Values
Like many national chain restaurants, Buffalo's Cafe has a tagline: Buffalo’s Cafe – Where Everyone Is Family ™. Paul Dalrymple is one Buffalo's Cafe franchisee that took his tagline to heart. Before he said his "I do" Dalrymple and his future father-in-law had been partners in a Buffalo's Cafe franchise. Dalrymple now has three sons, and the family partnership now... -
Fast-Casual Diners Want Customization, Not Complexity
As foodie-ism invades American culture, news has arrived of a new trend — that fast-casual diners are looking for restaurants that excel at one thing, rather than offering dozens of mediocre dishes. In a recent post, "Huge, Terrible Menus are hurting McDonalds and Olive Garden," Huffingtonpost.com writes, "The days of a restaurant menu that reads more like a chapter book... -
Restaurants and Cafes Serve Up New Trends in Interior Design
New York City is a relentless trend-setting megalopolis with many eateries that seem to change their appearance every year or two. We spotted a roundup of hot interior design trends for 2013 in Big Apple restaurants and cafes at NYCeiling.com. High demand for eco-friendliness and sustainability means more green spaces around town. The trend has been around for some time... -
Changing Careers in "Interesting Times"
Today's potential franchise entrepreneurs may feel cursed for being incapable of forecasting the future. Is this the right time to make a career change? Is fear keeping your future on hold? As the only full-service POS provider, from software development to our unparalleled ongoing support, we at Sintel Systems see a lot of folks looking to make a mid-life career... -
FroYo-A-GoGo
In an article posted on their website, "Why Everyone Is Rushing To Open Frozen Yogurt Stores," BusinessInsider (BI) looks into how the frozen yogurt (froyo) market sector is once again booming. Given the strong presence Sintel Systems has in the frozen yogurt segment of the restaurant POS marketplace, we share these findings with our customers and franchise hopefuls looking for key... -
Frozen Yogurt Chills, Innovates Its Way Back
Stronger than ever, frozen yogurt has staged a comeback in 2013, according to "Frozen Yogurt Industry Analysis 2013 – Cost & Trends" report by franchise industry observer franchiseHELP.com. "Although the popularity of the frozen yogurt franchise industry suffered a decline in the late 1990s, the category has been making a colossal comeback in the last decade, with a new generation... -
Chef Robert Irvine on Restaurant Technology
British chef Robert Irvine, best known for his Food Network Show, Restaurant Impossible, recently spoke with Hospitality Technology to discuss how restaurants can make technology work for them. Irvine spoke about how he feels restaurateurs tend to underutilize Point of Sale Systems. “The systems have many different capabilities beyond just ordering food including helping to manage inventory and can issue... -
Social Media is Not the Only Way to Acquire New Customers, But It May Be the Greatest
In a previous blog we talked about how Facebook’s new Graph Search can help you find the customers that you do and do not want. Entrepreneur.com posted an interesting infographic on how to use social media to find customers. The infographic listed some pretty surprising and fascinating information: 77% of business to customer (B2C) marketers have acquired a customer through... -
Food Allergy Training
In a previous blog we talked about the growing number of gluten-free takeout orders . Now the company MenuTrinfo , a nutritional analysis and allergen identification program for foodservice operators, recently added AllerChef to its menu analysis and training certification programs. MenuTrinfo.com describes the program: “AllerChef™ provides training for chefs on how to make gluten-free and allergen-friendly menu items in... -
Know What Your Customer Wants before They Do
It is a sad fact to face, but customers are a lot less loyal then they used to be. Also, with social media consumers now hold the power in their hands. If they don’t like something about your business or their experience, they can turn to Facebook, Twitter even Yelp to quickly share their story. Because of these two major... -
Social Media Tips for the Service Industry
Entrepreneur.com brought together marketing experts to create Team Digital. Each week, Team Digital answers your questions on social media marketing, engagement and strategies. When they were asked about social media tips for service industries, Team Digital offered some very helpful advice: Every business should be using Facebook and Twitter. If your business is primarily B2B (business to business) then you... -
The Company Website is Making a Comeback
While a company’s social media presence is extremely important these days the company website is becoming popular once again. An article on Wired.com states: “The comeback is bolstered by new interlinks that make it increasingly easy for websites to suck in and selectively repurpose some of the very social content that diminished the open web in the first place... -
Analyzing Brand Loyalty for your Restaurant or Retail Store
Brand loyalty is extremely important for every restaurant and retail store big or small. Brand Keys recently released their 2013 Customer Loyalty Engagement Index, which forecasts customer devotion across brands. To make such predictions there is a lot of math involved and highly secretive algorithms. Brand Keys states they are “the only research consultancy in the world that specializes in... -
How bad does accepting credit cards hurt small restaurants?
I was recently on an other blog that posted these exact questions. Many on the blog argued that it has a negative impact and the following is my part, a response from a fellow blogger, and then my reply. For some odd reason our blog got deleted, so I am posting it here: ****************************************************************************************************************** My Blog: Since a settlement was reached... -
Sushi POS
If you are a lover of food & culture, chances are you like to eat Sushi. Few dishes from the Land of the Rising Sun have captured the hearts (and palates) of the American people quite like Sushi. Sushi eaters enjoy the freshness, diverse tastes and a sense of culture that it brings. You can choose from fish like salmon...