point of sale system

Along with our customers, we're buoyed by a USA Today report that, despite October's partial government shutdown, "Activity at service firms accelerated, boosted by a jump in sales and more hiring." Given the strong presence Sintel Systems has in the retail, restaurant and service industries POS marketplace, we share these service sector growth trends with our customers and franchise hopefuls...

Apple, renowned for tech that "just works," hit a rough patch recently when its point of sale systems repeatedly went down in stores around the country. In an article entitled "Apple Point of Sale Goes Down Again," TechCrunch.com gives an overview of Apple's point of sale (POS) woes based upon its sources and corroborated by tweets on Twitter. Here are...

Two years ago, as part of the International Franchise Association (IFA) VetFran program's Operation Enduring Opportunity and the White House Joining Forces Initiative, the IFA and its 600 VetFran member companies committed to recruit and hire 80,000 veterans, wounded warriors and military spouses by 2014. Their timing couldn't have been better, given that the current resurgence in franchising coincides with...

Just as we happily share our vast point of sale (POS) experience and expertise with startup owners in order to help them make the best decisions from the very beginning, we at Sintel Systems are happy to share articles, advice and commentary about the retail restaurant market. The RR post is a worthwhile (if lengthy) read, thus we've provided a...

As the only full-service POS provider — from software development to franchise incubator to ongoing support — part of Sintel's commitment to our customers and industry is to share information on how to achieve success. Whether you're a first-time franchise hopeful, a small business owner or an established chain, it's always smart to stay on top of information technology. In...

An article posted on ConsumerElectronicsNet.com entitled "Survey: Retailers Using Mobile POS Expected to Triple By 2018," perfectly illustrates just how quickly new technology can spread throughout the retail sector of our economy. The article points to a recent report issued by Infogroup Targeting Solutions (ITS) entitled "Breaking Through Customer Engagement Barriers with Innovative Marketing and Technologies." Results were based upon...

Too often, owners puts the focus on numbers instead of customers' needs, not realizing that if they paid attention and did everything in their power to fill those needs, the numbers would materialize. In a blog post entitled "Customer Service Plan: Superior Customer Service Requires a Strategy," Franchising.com urges owners to shift perspective, and outlines the proper steps in creating...

Gift Cards have many uses besides the usual last minute birthday gift. With the right marketing approach they can be utilized in so many more ways than one first begins to realize. Gift/Loyalty/Points Cards can become a great revenue generating marketing tool if you know how to work it. Rewards and promotions marketing helps to drive customers back to your...

In an article posted on their website, "What Private Equity Loves About The Booming Frozen Yogurt Trend," CNBC.com looks into a retail industry phenomenon. Given the strong presence Sintel Systems has in the frozen yogurt segment of the restaurant POS marketplace, we share these stories with our customers and franchise hopefuls looking for key opportunities. We also happily share our...

In an article posted on their website, "Why Everyone Is Rushing To Open Frozen Yogurt Stores," BusinessInsider (BI) looks into how the frozen yogurt (froyo) market sector is once again booming. Given the strong presence Sintel Systems has in the frozen yogurt segment of the restaurant POS marketplace, we share these findings with our customers and franchise hopefuls looking for key...

They say there's a time and place for everything. And with retail customer surveys, that time and place is at the point of sale. Gartner, the information technology research company, says retailers who survey customers at the point of sale receive 40% more accurate feedback than if the data is gathered one day later. A point-of-sale survey is typically any...

In a recent post, "'Dexter' Malware Infects South African Restaurants, Costs Banks Millions," the tech news site ArsTechnica.com is reporting that hundreds of thousands of people have probably been affected by the fraud. The malware uploaded contents of the POS terminal's memory, including customers' payment cards' Track 1 and Track 2 data, to servers controlled by the criminals. Dexter gets...

With frozen yogurt maturing into a billion-dollar industry, we're doubtful that cooler seasonal temperatures will slow down the "froyo" craze. Seeing the advent of creamy frozen desserts embraced by dieters, entrepreneur.com writes, "You can't always have your cake and eat it, too. But with frozen yogurt, you can." In an article posted on their website, "Frozen-Yogurt Franchise Fight Heats Up...

Sintel Systems services a wide range of customers, from experienced franchisees which started their franchise with Sintel Systems to new ventures. Many entrepreneurs who are looking at starting a new business call the point of sale (POS) system an automated cash register or computerized cash drawer. Let's explore what a POS system is in their functions and important attributes. If...

Is "Franchise Personality" an Urban Legend? Not according to Joel Libava, The Franchise King. In a recent post on TheFranchiseKing.com blog, "Do you have the right personality for a franchise business?," Libava writes, "Not everybody is right for franchise ownership. If you happen to have the 'franchise personality,' great. You’ll get to enjoy many advantages of the business model of...

We were intrigued by a recent blog post, "Nordstrom Finds Cash Register Skimmers," on Brian Krebs' Krebs On Security (KOS) website. The KOS blog points out that most scam artists who deploy debit and credit card skimmers target ATMs, but criminals may also use the inexpensive data storage devices, typically $30 to $40, to exploit modern-day cash registers. As the...

Stronger than ever, frozen yogurt has staged a comeback in 2013, according to "Frozen Yogurt Industry Analysis 2013 – Cost & Trends" report by franchise industry observer franchiseHELP.com. "Although the popularity of the frozen yogurt franchise industry suffered a decline in the late 1990s, the category has been making a colossal comeback in the last decade, with a new generation...

For customers, no hard-to-enter numbers; for merchants, location data analytics, served up daily. Business owners who attract customers with free wifi are about to benefit from a new offering from a new partnership between internet titans Facebook and Cisco. As the only full-service POS provider — from software development to franchise incubator to ongoing support — part of Sintel's commitment...

Frozen yogurt too good to be true! News came out recently about a phony frozen yogurt shop search engine optimization (SEO) sting in New York — and with it, the term "astroturfing" is having a moment. Given the strong presence Sintel Systems has in the frozen yogurt segment of the restaurant POS marketplace, we were particularly interested in this story. Investigators...

Frozen yogurt is a popular food trend that is here to stay. Countless shops are now major franchises  all over the United States as well as in Mexico, Japan and Europe. You may wonder why it is particularly vital for a frozen yogurt store to have a Point of Sale system. The answer is simple. The frozen yogurt industry is...

Recently, a new technology has been unveiled that will enable customers at fast food restaurants to pay through an electronic tag on their car windshield much like the IPass. The magazine Business Solutions, recently published an article in their September issue titled, “Solutions Provider Lands RFID/Payment Processing Project”.  One of the major benefits of this technology is that it will...

As the only full-service POS provider — from software development to franchise incubator to ongoing support — part of Sintel's commitment to our customers and industry is to share high-impact news. Whether you're a first-time franchise hopeful, a small business owner or an established chain, it's always smart to stay on top of legislative and other industry trends. Nation's Restaurant...

At Sintel, we encourage small shop owners to learn from, and begin thinking like, the big guys. Your company may not yet have a Chief Marketing Officers (CMO), but it's never too early to align your POS system with your marketing efforts. In a recent MediaPost News' Marketing Daily blog post titled "Why Your CMO Should Care About the Point...

Report from the front on the ever-changing landscape of retail payment habits. Bricks and mortar retailers, long aware of how their customers have been using their smartphones in stores, are turning the tables and bringing more of their stores into our phones. In the first of a new series, Digiday looks at how Sephora, Sears, Walmart, Target, Ikea, Home Depot and others "are fighting back against...

As the only full-service POS provider, from software development to franchise incubator to ongoing support, part of Sintel's commitment to our customers and industry is to share buzz in the news about the casual chain restaurant landscape. Whether you're a first-time franchise hopeful, a small business owner or an established chain, it's always smart to stay on top of industry...

Avoid the Risks of Outdated Credit Card Processing (Part 2) Continued from Part 1 The Merchant Bill of Rights includes: #7 The right to encrypted card numbers and secure transactions "Obviously, you would never want the credit, debit and PIN numbers of your customers stolen by hackers. Large payments processors prevent hundreds of thousands of attempted hacks every day with...

Avoid the Risks of Outdated Credit Card Processing (Part 1) Business owners may not be aware of the liabilities they face if their credit card processing is not up to date and secured against hackers. Credit card companies may argue that outdated processing technology in effect broadcasts information negligently, and insurance carriers may not cover this, highlighting the importance of both...